We are so glad you are interested in placing an order, but there are some things you need to know first.
Our products are custom made. Every one of our customers gets a molding of their ear canals as part of the process.
Once you have your molds, you can Contact Us to place your order. It is important to know that your molds are only good for 3 years or +/- 20 pounds.
Please allow 3 business days from the time you placed your order for it to be sent to the lab. Once it is sent to the lab, please allow up to 4 weeks from the for processing and shipping. If by that time you have not received your product, please Contact Us.
If you have special shipping instructions, please let us know at the time of the order.
If you need time, we will gladly hold an order for up to 90 days with a non-refundable $10 deposit, which will be applied to the total cost of the product. If you need additional time or have a special request, please Contact Us.
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